FREQUENTLY ASKED QUESTIONS

Are the items new or used?

Most pallets contain customer returns, overstock, or surplus items. Condition may vary (new, like new, or used), and we provide a manifest upon request for transparency.

Do you ship across Europe?

Yes! We ship to all EU countries. Shipping costs depend on your location and the size of your order. You can also arrange your own pickup from our Berlin warehouse.

Can I see a pallet before buying?

Yes, you can visit our warehouse in Berlin to inspect available pallets. Please contact us to schedule an appointment.

How do I place an order?

You can place an order by contacting us directly via email or phone. We’ll provide you with available stock, pricing, and payment details.

What payment methods do you accept?

We accept bank transfers (SEPA) and other secure business payment options. Full payment is required before pickup or shipment.

Is there a minimum order requirement?

Yes, the minimum order is 1 pallet. Discounts may apply for bulk purchases.

Do you offer returns or refunds?

Due to the nature of liquidation sales, all sales are final. We do our best to be transparent about pallet conditions, but we do not offer refunds or exchanges.

How often do you get new stock?

We receive new shipments weekly. Stay updated by subscribing to our newsletter or following us on social media for first access.

CONTACT US FOR ANY INQUIRY